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Privacy Policy

Welcome to START MANAGEMENT EST. ("we," "our," or "us"). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.startdxb.ae, engage with our services, or otherwise interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services, comply with legal obligations, and protect our business interests.

1.1. Personal Information

Personal information includes data that identifies you or could reasonably be linked to you. This may include:

  • Full name

  • Email address

  • Phone number

  • Passport copy or ID documents

  • Visa-related documentation

  • Company information (including trade license, name, and activity)

1.2. Non-Personal Information

Non-personal information cannot be used to personally identify you. This may include:

  • Browser type

  • Device type

  • Operating system

  • IP address

  • Pages visited on our website

  • Time and date of access

  • Referring websites

2. How We Collect Information

We collect information in the following ways:

  • Direct interactions: When you fill out forms, contact us via phone or email, or submit documentation through our website.

  • Automated technologies: Through cookies, server logs, and analytics tools when you browse our website.

  • Third-party sources: From service providers, governmental institutions, or public databases, where legally permitted.

3. Use of Information

We use the information we collect for the following purposes:

  • To register and process company formation and visa applications

  • To communicate with you, including sending updates and responding to inquiries

  • To personalize your user experience

  • To process payments and issue invoices

  • To comply with UAE legal obligations and regulatory requirements

  • To detect and prevent fraud and other illegal activities

  • To improve our services, user experience, and website functionality

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

  • Service Providers: We share information with trusted vendors who assist in our operations, such as visa consultants, legal advisors, and payment processors.

  • Legal Requirements: When required by law or to protect our legal rights, we may disclose your data to relevant authorities or parties.

  • Business Transfers: In the case of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to collect data on browsing behavior.

You can control cookie settings through your browser, and opting out may affect your user experience.

We may use:

  • Session cookies (expire when you close your browser)

  • Persistent cookies (remain on your device for a set period)

  • Third-party cookies from analytics services (e.g., Google Analytics)

6. Data Security

We implement technical and organizational measures to protect your information:

  • Secure server and database access

  • Encryption of sensitive data

  • Regular system updates and vulnerability assessments

  • Access controls and employee confidentiality agreements

However, no online transmission is entirely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the security of your login credentials.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, tax, or regulatory requirements.

If you request account deletion or opt-out of services, we may retain limited personal information for audit, fraud prevention, or legal compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your data

  • Right to rectify inaccuracies

  • Right to request deletion of your data

  • Right to object to processing or request data portability

To exercise these rights, please contact us at info@startdxb.ae. We will respond within a reasonable timeframe, subject to legal limitations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and this policy does not apply to their content or data handling. We encourage you to review their privacy policies before submitting any information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a minor, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in legal requirements, our data practices, or service updates. When we do, we will revise the "Effective Date" at the top. Your continued use of our website and services after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

START MANAGEMENT EST.

Email: info@startdxb.ae
Phone: +971589466800
Address: Boulevard Plaza Tower 2, Dubai, UAE

We are committed to resolving complaints about your privacy and our collection or use of your personal data in a prompt and transparent manner.

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